General
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Where can I experience and purchase Aquaestil SPA hot tubs and original accessories?
Aquaestil SPA hot tubs can be viewed and experienced at chosen authorized retail representatives, or in the Aquaestil showroom. Official inquiries, orders and purchases can be made through any authorized retail representatives. Retail representatives are knowledgeable of all the features of Aquaestil SPA products, and are happy to provide you with all the information of your interest.
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Where can I experience and purchase Aquaestil SPA hot tubs and original accessories?
Aquaestil SPA hot tubs can be viewed and experienced at chosen authorized retail representatives, or in the Aquaestil showroom. Official inquiries, orders and purchases can be made through any authorized retail representatives. Retail representatives are knowledgeable of all the features of Aquaestil SPA products, and are happy to provide you with all the information of your interest.
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Why are there no prices displayed on the website?
As a manufacturer, Aquaestil does not have its own retail outlets – instead, sales are conducted through a network of authorized retail representatives. Aquaestil SPA retail representatives will gladly provide you with retail product prices and other information related to purchasing, payment, and delivery.
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Is there service support available for Aquaestil SPA hot tubs?
Aquaestil SPA provides service support and original parts through own service department, just a phone call away from you. Aquaestil SPA contact information is available on this link.
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How to file a product complaint?
If your product is covered by a warranty, you can file a claim with the sales representative from whom you purchased the product.
If the product is no longer covered by a warranty, you can report the problem to Aquaestil SPA service department. Aquaestil SPA contact information is available on this link.
Installation and usage
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What is included with an Aquaestil SPA hot tub?
Each Aquaestil SPA hot tub comes standard with all designated components and filters, factory-installed panelling, and accessories such as a thermal cover, protective tarpaulin and a pool chemistry starter kit for maintaining water quality. All models are supplied with steps for easier access to the tub interior – except for Essence model, which features a reduced-depth design.
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What are the requirements for installing a hot tub?
To install an Aquaestil SPA hot tub, a solid and stable (concrete) surface and a 3x2.5 mm electrical cable are required.
A separate water supply and drainage connection are not necessary – the hot tub can be filled using a garden hose or similar, and the water can later be emptied via the quick-release valve installed at the base of your hot tub.
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How is water quality in the hot tub maintained?
Periodic testing of the water's chemical parameters is required, as well as treatment with pool chemicals which should be carried out as needed, based on the test results and hot tub usage.
Each Aquaestil SPA hot tub includes a starter kit of pool chemicals for water treatment, as well as an instrument for measuring basic water parameters.
The water should be treated according to the instructions provided with the suitable chemical products used, ensuring that the primary water parameters remain within the recommended limits.
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Where can I find original accessories and parts?
All original accessories and replacement parts for your Aquaestil SPA hot tub are available for order through an authorized Aquaestil SPA retail representative.